Welcome to GSRadio (“GSRadio”, “we”, “our”, or “us”).
This Privacy Policy explains how GSRadio collects, uses, stores, and protects information when you use our applications, websites, smart TV applications, and related services (collectively, the “Service”).
This Privacy Policy applies to:
- Mobile applications
- Android TV applications
- LG webOS TV applications
- VIDAA TV applications
- Samsung Tizen TV applications
- Smart TV applications
- Web applications
- Car infotainment integrations
- Related GSRadio services and websites
By using GSRadio, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We may collect information you provide directly to us, including:
- Phone number
- User profile information
- Favorite stations or preferences
- Customer support communications
- Feedback and survey responses
If login or TV pairing features are used, we may associate your phone number or account with connected devices.
1.2 Automatically Collected Information
When you use GSRadio, we may automatically collect certain technical information, including:
- Device type and model
- Operating system
- Application version
- IP address
- Device identifiers
- Advertising identifiers
- Smart TV platform information
- Crash logs and diagnostics
- Usage statistics and interaction events
- Streaming quality and performance metrics
1.3 TV Pairing Information
If you use device pairing features between your mobile device and TV application, we may temporarily store:
- Pairing codes
- Session identifiers
- Device association data
This information is used solely to enable secure pairing between devices.
1.4 Advertising and Analytics Data
GSRadio may use advertising and analytics providers that collect information about app usage and device activity.
This may include:
- Advertising identifiers
- Approximate location derived from IP address
- Ad interactions
- Viewing duration
- Device characteristics
2. How We Use Information
We use collected information to:
- Provide and operate the Service
- Stream audio and media content
- Personalize user experience
- Improve app performance and reliability
- Analyze usage trends
- Deliver advertisements
- Prevent fraud and abuse
- Respond to support requests
- Comply with legal obligations
3. Advertising
GSRadio may display advertisements within the Service, including video advertisements and display advertisements.
Third-party advertising partners may use technologies such as:
- Advertising IDs
- Cookies
- Device identifiers
- Pixels
- SDKs
These technologies help:
- Measure advertising performance
- Prevent fraud
- Limit repetitive ads
- Personalize advertising experiences
Depending on your platform and region, you may be able to limit personalized advertising through your device settings.
Examples:
- Android: “Delete Advertising ID” or “Opt out of Ads Personalization”
- iOS: “Allow Apps to Request to Track”
4. Analytics and Third-Party Services
GSRadio may use third-party service providers, including cloud, analytics, authentication, advertising, and crash reporting providers.
These providers may process information on our behalf.
Examples may include:
- Firebase
- Samsung platform services
- CDN and media streaming providers
Third-party providers process information according to their own privacy policies.
5. Cookies and Similar Technologies
Our website and web applications may use:
- Cookies
- Local storage
- Analytics technologies
- Session identifiers
These technologies help maintain functionality, improve performance, and analyze usage.
You may control cookies through your browser settings.
6. Data Retention
We retain information only as long as necessary to:
- Provide the Service
- Maintain security and fraud prevention
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the type of information and legal requirements.
7. Data Security
We implement reasonable technical and organizational safeguards designed to protect information against:
- Unauthorized access
- Disclosure
- Loss
- Misuse
- Alteration
However, no system or transmission method can be guaranteed to be completely secure.
8. Children’s Privacy
GSRadio is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Parents or guardians who believe a child has provided information may contact us.
9. International Users
GSRadio may process and store information in countries other than your own. By using the Service, you understand that information may be transferred to and processed in jurisdictions with different data protection laws.
10. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal information
- Request correction
- Request deletion
- Object to certain processing
- Withdraw consent where applicable
To exercise these rights, contact us using the details below.
11. California Privacy Rights
If you are a California resident, you may have rights under applicable California privacy laws, including the right to request information about categories of personal information collected and shared.
GSRadio does not sell personal information in exchange for monetary compensation.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective when the updated version is published.
We encourage users to review this Privacy Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or privacy practices, contact us at:
GSRadio Support
Email: support@gsradio.mobi
Website: https://gsradio.mobi
14. Platform-Specific Information
Android TV / Smart TV Platforms
Certain smart TV platforms may collect platform-level diagnostics, analytics, or advertising identifiers independently from GSRadio. Please refer to your device manufacturer’s privacy policy for additional details.
LG webOS TV
When you use GSRadio on an LG webOS television, the app may use a device identifier for profile pairing, favorites sync, and optional advertising. LG platform policies may also apply.
VIDAA TV
When you use GSRadio on a VIDAA Smart TV (Hisense, Toshiba, and other VIDAA-based devices), the app may use a device identifier for profile pairing, favorites sync, and optional advertising. VIDAA and device manufacturer platform policies may also apply.
Samsung Tizen TV
When you use GSRadio on a Samsung Smart TV running Tizen, the app may use a device identifier (DUID) for profile pairing, favorites sync, and optional advertising. Samsung platform policies may also apply.
Apple Platforms
If you use GSRadio on Apple devices, Apple may process certain analytics and device information according to Apple’s privacy policies.
Samsung Smart TV Platforms
Samsung Smart TV devices may independently collect platform and diagnostic information subject to Samsung policies and settings.